Frequently Asked Questions
Frequently Asked Questions

General
HazePay is a peer-to-peer (P2P) platform that allows users to buy and sell cryptocurrencies directly with one another — securely, instantly, and without middlemen.
All trades on HazePay are protected with an escrow system, user verification, and end-to-end encryption to ensure funds are only released once both parties meet the agreed conditions.
Yes. To maintain a safe trading environment, all users are required to complete a basic identity verification process before making trades.
You can currently trade top coins like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Solana (SOL), and more. New assets are added regularly.
Create an account, complete verification, browse available offers, and initiate a trade with your preferred buyer or seller. It’s that simple.
HazePay offers low, transparent fees. Some trades may be completely fee-free depending on promotions or user status.
Most trades are completed within 15–30 minutes. Timing depends on payment confirmation and user response time.
If there’s an issue, you can open a dispute directly in the trade window. Our support team will step in to review and resolve it quickly.