Frequently Asked Questions

Frequently Asked Questions

How can we help you?

General

What is HazePay?

HazePay is a peer-to-peer (P2P) platform that allows users to buy and sell cryptocurrencies directly with one another — securely, instantly, and without middlemen.

How does HazePay ensure secure transactions?

All trades on HazePay are protected with an escrow system, user verification, and end-to-end encryption to ensure funds are only released once both parties meet the agreed conditions.

Do I need to verify my identity?

Yes. To maintain a safe trading environment, all users are required to complete a basic identity verification process before making trades.

What cryptocurrencies can I trade on HazePay?

You can currently trade top coins like Bitcoin (BTC), Ethereum (ETH), Tether (USDT), Solana (SOL), and more. New assets are added regularly.

How do I start my first trade?

Create an account, complete verification, browse available offers, and initiate a trade with your preferred buyer or seller. It’s that simple.

Are there any trading fees?

HazePay offers low, transparent fees. Some trades may be completely fee-free depending on promotions or user status.

How long does a typical trade take?

Most trades are completed within 15–30 minutes. Timing depends on payment confirmation and user response time.

What happens if there’s a dispute?

If there’s an issue, you can open a dispute directly in the trade window. Our support team will step in to review and resolve it quickly.